Jump to content


Photo

DT Sync reports error


  • Please log in to reply
8 replies to this topic

#1 deshif

deshif

    Member

  • Members
  • PipPip
  • 13 posts

Posted 10 October 2012 - 05:52 AM

Each try sync stops in first 10 seconds with an error "Project $id does not exist"
What can be the reason of such report?

#2 Chris

Chris

    Administrator

  • Administrators
  • 337 posts
  • LocationUtah

Posted 10 October 2012 - 09:12 AM

That looks like a problem on the server. On your phone, does it tell you which step it's occurring on?

#3 deshif

deshif

    Member

  • Members
  • PipPip
  • 13 posts

Posted 10 October 2012 - 09:27 AM

Tap on the "sync" button - 2-3 seconds of report "synchronizing tasks" in the tray(status) bar - then "Error of synchronizing "Project $id does not exist"

#4 Chris

Chris

    Administrator

  • Administrators
  • 337 posts
  • LocationUtah

Posted 10 October 2012 - 09:46 AM

Thank you. I'll look on the server for the appropriate file to modify.

#5 deshif

deshif

    Member

  • Members
  • PipPip
  • 13 posts

Posted 11 October 2012 - 11:19 AM

New type of error: after report "synchronizing tasks" in the tray(status) bar it says "Error of synchronizing "Project 'Копии договоров для Терминала' does not exist"

'Копии договоров для Терминала' - is the name of one of the project in DT

#6 Wizzu

Wizzu

    Member

  • Members
  • PipPip
  • 16 posts
  • LocationBelgium & Switzerland

Posted 11 October 2012 - 12:00 PM

"Error of synchronizing "Project 'Копии договоров для Терминала' does not exist"

Got this one too, but with a number, not with the name...

#7 carrotious

carrotious

    Newbie

  • Members
  • Pip
  • 1 posts

Posted 17 October 2012 - 01:39 AM

Invalid ID number for me... windows 7 - due today for windows version 1.5.1.712

#8 Chris

Chris

    Administrator

  • Administrators
  • 337 posts
  • LocationUtah

Posted 24 October 2012 - 03:00 PM

The original error was coming from the server. So, I fixed it so that the project name would be displayed.

Now, as for what's going on: at some point the project got screwed up on the device in such a way that it got assigned an ID, but the corresponding entry on the server no longer exists, so it can't merge it together. This is a server issue and I'll fix it momentarily.

#9 deshif

deshif

    Member

  • Members
  • PipPip
  • 13 posts

Posted 06 November 2012 - 02:09 AM

Synchronization still doesn't work. It fails with same error




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users