Well my previous topic didn't receive any attention from support team. Here I try again.
I purchased the program twice(!). The first one from firstname.lastname@example.org. For reasons unknown to me (win 8, x64 ?) it doesn't work. When I try to start in it gives me a message "Cannot start the program due to the following error: The database file is an unknown type". That's it, whatever I do it won't start.
I created another account on my laptop and downloaded/purchased the program from that account using different email (email@example.com). There is started alright. But I want it here, on my main account where it doesn't work. Can anybody help me with this, please?
Thank you for any help!
I'm going to send an email to support too.