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all kinds of trouble


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#1 hoekzemaar

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Posted 09 January 2013 - 05:13 AM

First of I am having major issues with both Android and Windows apps. The Windows app won't even open anymore. I assume the sync is causing problems as I got regular sync error messages.

The Android app kept syncing tasks and then either hanging or giving errors. Opening the app would take up to a minute or more. When I finally managed to turn sync of it still won't open properly.

I would go ahead and reinstall the app but I don't want to lose all my data. There are 15 projects and more than 100 tasks in there.


On top of this I have one more minor bug. When manually sorting the tasks on android it doesn't show the correct order when viewing in the next list. This kind of defeats the point of a next list if the task order is incorrect.

#2 hoekzemaar

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Posted 09 January 2013 - 09:17 AM

More problems I'm afraid. I figured out why it was taking so long. It was adding a repeating task to the list over 1700 times. I had to completely remove everything and start from scratch so I am going to have to switch to another solution for now. I would love to use Due today as it is perfect but it needs to work.

#3 Chris

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Posted 10 January 2013 - 11:24 AM

I've spent the last week working on the duplicating task issue. With this next release that will no longer be an issue.

Are you currently syncing with my server or with ToodleDo? I ask because I can help you clean up your data without losing it.That way you can get back up and running right away.

#4 hoekzemaar

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Posted 10 January 2013 - 02:28 PM

I've spent the last week working on the duplicating task issue. With this next release that will no longer be an issue.

Are you currently syncing with my server or with ToodleDo? I ask because I can help you clean up your data without losing it.That way you can get back up and running right away.


I sent you an email to asking to delete all the sync data of my online account. I am using your online sync. I managed to save my data by exporting the txt file and manually removing all the duplicates. I then reinstalled the app and imported from my newly created txt file.

So I would be delighted if you could remove everything from my online account. I will then just usethe android app until the sync works properly.

#5 Chris

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Posted 11 January 2013 - 08:07 PM

I did see an email asking that. If it was you, did you receive my reply? Otherwise, I'll look through my inbox again to see if I missed your request.

#6 hoekzemaar

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Posted 12 January 2013 - 01:03 AM

I did see an email asking that. If it was you, did you receive my reply? Otherwise, I'll look through my inbox again to see if I missed your request.


Thanks Chris

Everything is sorted!




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